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HOME|FORUMS|VENDORS CORNER

Upload server issue (CLOSED)


Sat, Feb 22, 2020
RenderHub
Administrator
THIS JOB HAS BEEN COMPLETED SUCCESSFULLY AND IS NOW CLOSED
Upload server issue

I wanted to create a posting to let everyone know whats happening with product uploads.


Our upload server which is hosted separately from the RenderHub site is having an issue.

More accurately, the hosting company is having some sort of network issue. 


This is causing the Artist Store Manager to be broken : https://www.renderhub.com/product-manager

This means you cannot update your items, and you cannot add or upload new items.


This started early Friday and continues as I write this

They are aware of the issue and working on it, hopefully they will have it resolved soon.



Sun, Feb 23, 2020
emotionaldreams
United States

does this affect sales or just editing? cause one of my products isn't showing. even though it showed before the crash



Mon, Feb 24, 2020
RenderHub
Administrator

Should not effect sales.


Is your item back up now?



Tue, Feb 25, 2020
emotionaldreams
United States

yes its fixed. thanks



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