Model Ratings (CLOSED)
I'm guessing you're talking about this product: https://www.renderhub.com/handyman454/tie-bomber-star-wars
Would that, by chance, be the one you had offered as a freebie item for a while?
If so, perhaps they downloaded it back then and didn't "purchase" it, and are just rating it now.
If it's not that product, I would send a message through the support page. I'm sure Ion will be able to get to the bottom of it.