Product Question: "Full Body Hair G9" (CLOSED)

Does anyone have any experince with lightBLUE's "Full Body Hair G9"? It's a strand-based hirsuite/ growler for G9 characters. Was trying to apply it to Micheal 9 this morning and if I have to move or re-position the figure in the scene, or do a simple animation, the hair detaches from the body and flies all over the place.
The ReadMe says you may need to toggle the "Apply Transformation" button on & off, but that only works on the initial load. Pressing the button after the hairs have been applied to the figure does absolutely nothing.
Been using Studio since for many years so I'm pretty well adept with it but frankly this has me flummoxed.
The ReadMe says you may need to toggle the "Apply Transformation" button on & off, but that only works on the initial load. Pressing the button after the hairs have been applied to the figure does absolutely nothing.
Been using Studio since for many years so I'm pretty well adept with it but frankly this has me flummoxed.
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I don't know the product, I think the first thing to do is to report the defect to the author by writing to him via renderhub messaging. You can add an image of the final result after Micheal's move to the post.
! REPORT
I appreciate the reply but I don't think that it's a defect with the product. In fact, a notice in this product's store listing page is what prompted me to post this. It seems to be an issue with strand based hairs in general:

If anything it's probably user error on my part. I just don't know where.

If anything it's probably user error on my part. I just don't know where.
! REPORT
lightBLUE
Karma: 2,875
Tue, Feb 14, 2023Hi,
Did you follow the instructions from the README file or the Instructions pdf?
That is correct, you should not parent the SBH products but you need to Fit them to the correct figure in order for them to follow it.
Did you follow the instructions from the README file or the Instructions pdf?
That is correct, you should not parent the SBH products but you need to Fit them to the correct figure in order for them to follow it.
atl3dartist
Karma: 947
Tue, Feb 14, 2023I used the auto-load script to load Set 01 to Michael 9. When I looked in the parameters tab it showed the items were fitted to Michael 9 (but they weren't parented).
I the apply transformations button one, then needed to move Michael 9 further back in the scene along the Z axis and the hairs separated from the body.
Went to apply transformations again and nothing happened.
I the apply transformations button one, then needed to move Michael 9 further back in the scene along the Z axis and the hairs separated from the body.
Went to apply transformations again and nothing happened.
DoroThee237
Karma: 13,464
Tue, Feb 14, 2023If I understand correctly, it is when moving that the trouble begins.
Did you try to load "Full Body Hair G9" only when Michael is in place with the correct pose
Did you try to load "Full Body Hair G9" only when Michael is in place with the correct pose
Well, I put together a whole bunch of screen shots attempting to reproduce the issue and ... I was unable to reproduce the issue.
Admins, please delete this thread. Sorry for wasting everyone's time.
Admins, please delete this thread. Sorry for wasting everyone's time.
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