NEED HELP (CLOSED)

I am trying to open an .obj model purchased here in 3dsmax. When I try to import it into max I get an error "error in file: meshName = shapeName" Any ideas as to what I need to do?

Model: Top Fuel Dragster GeicoLucas Oil 3D Model

MAX version: 2017

Hey there. Sorry to hear that you're having trouble.

Is your problem specific to 3ds Max? Have you tried opening the .obj in another program?

A quick Google search brought me to these similar issues - and solutions:

https://forums.autodesk.com/t5/3ds-max-forum/getting-error-meshname-shapename-when-importing-obj/td-p/4049499

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-in-file-meshName-shapeName-when-importing-OBJ-files-into-3ds-Max.html

https://blenderartists.org/t/1-or-2-point-polygon-help-exporting-to-3dsmax-obj/695054 

If that doesn't solve your problem, try reaching out to the vendor here. Perhaps there may have been an issue with the product upload. 

If all else fails, feel free to send a message to Support here:  https://www.renderhub.com/info/contact-support  

I hope you get it sorted out.