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HOME/FORUMS/SITE HELP AND FEEDBACK

The Mature Content Policy does NOT match Safesite ratings (CLOSED)

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Thread Activity
Beautiful MisfitsWed, Apr 23, 2025
:Dor write to an admin and ask for closing :)
bikdingleWed, Apr 23, 2025
I've done what I can and can do no more than thatIt's in other people's hands from here on out :)
Beautiful MisfitsWed, Apr 23, 2025
Wanna bet, that you can mark it closed again and again and again *grin*It's not working, I've tried it several times, believe me.
bikdingleWed, Apr 23, 2025
I think this topic has run its course so before it has a chance to go off the rails I'll mark it closed....which I can apparently now do. :) 
bikdingleWed, Apr 23, 2025
I can't delete the above comment but please ignore itI've spent enough time on this issue for something that is just a hobbyIf I don't hear back from
bikdingleTue, Apr 22, 2025
You wording here is a little unclear.Are you saying I will not be told what is causing this strange difference in the classification of my products bu
bikdingleSat, Apr 19, 2025
Karma: 58,931
If you consult the Mature Content Policy you see this
Forum Image

Forum Image
Forum Image

But when we upload a product we see this
Forum Image

Immediately there is a disconnect

Something should have been done back when the easy to understand Mature Content Policy was replaced with these four Safesite ratings which have no words describing what each of these means.  There are some other problems I have noted with Safesite and reported to Support (over a week ago and I have gotten no response to the issues) but those are for other posts if I receive no response by the end of the weekend.

IAmAFoxSat, Apr 19, 2025
Karma: 18,224
Out of topic, but I wanted to point this out since you posted the image, renderhub doesnt like AI Generated Content, and Im sure they've made it clear.

But arent the images in the content rating preview... AI Generated? I could be wrong.
https://www.renderhub.com/info/ai-content-policy
Pushee-RiSat, Apr 19, 2025
Karma: 52,934
Hi, thanks for this thread - I was on the verge of opening something similar smile

I've been very confused lately about what I see in SafeSite's MODERATE mode - it should only show Moderate and Strict. Instead, I'm seeing images that I (as PasahRi) also see in MATURE mode. All very strange ...

... but maybe it's all related to the problem you've explained very clearly here: Apparently some people can't attribute the upload images to their work (i.e. what they want to show) ... and hardly anyone will read the long texts (well, I didn't).

Now that I think about it more closely, I wonder why the explanation SEXY or SUGGESTIVE should actually apply to the picture TEEN ... and thus for the SafeSite mode MODERATE (?) But... What else is family-friendly about SEXY or SUGGESTIVE? I no longer understand the world ... wink

My suggestion (for my thread, which I'm not opening now) would be: MATURE as the default setting when uploading a picture (as far as I know, this can even be done with CSS (i.e. without reprogramming)).  However, this would also mean that images can be upgraded by the administration / the machine at any time, but never downgraded (unfortunately this happened to me a few times: from NSFW to MODERATE).
bikdingle
Karma: 58,931
Sat, Apr 19, 2025
When the site began the original Mature Descriptions matched the choices you had for products, gallery posts and wallpaper
Then they changed something with safesite and suddenly things were not clear

I get the impression SafeSite is NOT RenderHub but a separate company or plug in to the software
Pushee-Ri
Karma: 52,934
Sun, Apr 20, 2025
@bikdingle:

Oops - I hadn't even thought of that (3rd party tools). But that would explain some / quite a bit of the confusion between the images/text on upload site and the content zones.
oomphySat, Apr 19, 2025
Karma: 15,381
I've always been bamboozled by how they categorized stuffs, thank you for bringing this up. 
ExcessiveSat, Apr 19, 2025
Karma: 7,854
yeah this confused me severely when I recently started using this site, I had exactly this kind of misunderstanding myself.
Excessive
Karma: 7,854
Sat, Apr 19, 2025
the same applies to the gallery also (I suspect they share code for this but idk)
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
I see the gallery as a whole separate issue...better to address one thing at a time in a thread about problems. It's to easy for this to become a debate over morality than an effort to bring this to the attention of the powers that be to solve the problem.
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
*rather than an effort to bring this to the attention of the powers that be to solve the problem.

Excessive
Karma: 7,854
Sun, Apr 20, 2025
I hear you about not wanting to make it a morality debate, but I think the content policy should probably be universal for the entire site just for sanity's sake. If I were moderating/admining I know I'd rather have a unified policy to enforce rather than separate rules.
Either way it shouldn't take any attention away from your completely reasonable request.
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
I am not suggesting that the products, gallery and wallpapers have their own acceptability rating system, I am suggesting the system that exists is unclear and needs to be defined. It already is applied to all three but we don't know what the rules are.

Excessive
Karma: 7,854
Sun, Apr 20, 2025
yep I agree with you 100%.
TenserknotSun, Apr 20, 2025
Karma: 11,059
Those terms are very straight forward and delineated. 
RenderHub Admin 1Sun, Apr 20, 2025
Admin: 16,862
I want to start my reply by acknowledging the title of this forum post:
"The Mature Content Policy does NOT match Safesite ratings"

You are absolutely right - because it was not meant to do that. 

The Mature Content Policy is exactly what it says. It is a policy that explains what content is allowed on RenderHub and what is forbidden. It was not meant to define the SafeSite settings or the content rating system itself.

When you submit content to the marketplace or gallery, your focus should simply be on selecting the appropriate Content Rating. Our system will handle the rest. You don't need to overthink it, which is what I believe may be happening here. 

If you aren't aware, our rating system was designed to align with the ESRB Ratings Guide. It's a familiar system that's been widely accepted and easy to understand for 30 years. That was the goal here, too. 

Most people don't have a problem with this. Content submitters are selecting the appropriate rating, and users are seeing content that aligns with their selected SafeSite setting. With that said, if there's even a little confusion, we'd like to help clear it up. Let's keep it simple to start:

Is anyone having trouble understanding the text descriptions that appear when you click or hover over the Content Rating info icon?

Forum Image
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
I was unaware that hovering over the icons would show me what they meant.
It was not intuitive to me.
Pushee-Ri
Karma: 52,934
Sun, Apr 20, 2025
Ugghhh ... I have to admit: this is the very first time (!) I've seen this info. You may throw a chocolate bunny at me ... but only a small one wink
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
To answer your question, the descriptions are understandable.
Foxy 3D
Admin: 59,673
Sun, Apr 20, 2025
Well then... I think you both have uncovered a problem we can solve.
If the (what are supposed to be helpful) tips are not immediately obvious, we need to do something about that.
I have added this to our list of topics for our team meeting tomorrow.
Foxy 3D
Admin: 59,673
Sun, Apr 20, 2025
"...You may throw a chocolate bunny at me..."

LOL - How about we nicely give both of you one for helping us uncover the issue? smile
bikdingleSun, Apr 20, 2025
Karma: 58,931
While this explains how to determine the SafeSite classification level it does not solve the issue(s) I have been discussing in private with Support for the last 10 days.



Foxy 3D
Admin: 59,673
Sun, Apr 20, 2025
I just checked your Support message history. Not to sound rude, but there is a *huge* wall of text there from you.
I'm sorry, but I think any support agent would have difficulty deciphering that.

I see someone from Support just replied to you there within the past hour.
May I ask you to please reply there and summarize the issue as concisely as possible?
If you can do that, I will put it on our list of topics to discuss during our team meeting tomorrow.
bikdingle
Karma: 58,931
Sun, Apr 20, 2025
I have summarized there the problem that concerns me with Safesite and the strange differences in how my products are being reclassified by the system.

RenderHub
Admin: 35,886
Tue, Apr 22, 2025
@bikdingle

Sorry this is confusing, but I have faith you will get it all figured out before too long.
bikdingle
Karma: 58,931
Tue, Apr 22, 2025
You wording here is a little unclear.

Are you saying I will not be told what is causing this strange difference in the classification of my products but will instead need to draw my own conclusions and come up with my own solutions to the problem?

Or are you saying people are working on the issue and trying to figure it out to then inform me what the problem is and how we as a team are going to solve the problem?
bikdingle
Karma: 58,931
Wed, Apr 23, 2025
I can't delete the above comment but please ignore it
I've spent enough time on this issue for something that is just a hobby
If I don't hear back from Support through messages I'll make my own assumptions and adjust my marketing according to my thoughts and conclusions drawn from the limited data I have and the point of view I see it all from.
dirtrider00Tue, Apr 22, 2025
Karma: 26,088
Well, part of the problem seems to be the system and or human mods that have their own views on what is acceptable and where it should be categorized if we accidentally miscategorize something due to our own value system. While I basically use them for humor, I have a fleshed out adult prop in one older render categorized in the 'Mature' category, and then had its newer 'holographic' version, also marked as 'Mature' moved to 'Adult'.  Not saying I  didn't miscategorize an image, its just kind of confusing when one image gets moved to  'Adult' while the older image is still in the 'Mature category.
dirtrider00
Karma: 26,088
Tue, Apr 22, 2025
I think 'consistent' is the word I was looking for earlier. What's funny about the image that was moved to 'Adult' the character was the most clothed figure I've uploaded to the site. smile
RenderHub
Admin: 35,886
Tue, Apr 22, 2025
** "I have a fleshed out adult prop in one older render categorized in the 'Mature' category"

Why would you mis-categorize something that clearly belongs in adult content?
dirtrider00
Karma: 26,088
Tue, Apr 22, 2025
Probably because I used it as a prop sitting in a pool as trash after a party type scene. Didn't know adult props in and of themselves were 'adult content' at the time.
RenderHub
Admin: 35,886
Tue, Apr 22, 2025
BTW, you called us out for being inconsistent, but our system records your original choice for Content Rating...

You originally chose:
Adult : https://www.renderhub.com/gallery/63300/to-late-to-unpledge
Mature : https://www.renderhub.com/gallery/65878/hey-peeps-lena-lush-here

We changed the hollo one to mature, as an erect penis in any form will be moved to adult.

dirtrider00
Karma: 26,088
Tue, Apr 22, 2025
Oops, never mind, I actually did go back and look at it and did tag it as "adult". I went ahead and removed it just to be on the safe side.
dirtrider00
Karma: 26,088
Tue, Apr 22, 2025
Sorry, we apparently replied at the same time. I went ahead and removed both of the images seeing how I basically just post renders of content I have actually bought at Renderhub to try and showcase the vendors work, granted I don't always do a good job of it.
RenderHub
Admin: 35,886
Tue, Apr 22, 2025
The posts were fine and don't need to be removed.
We adjust any content ratings appropriately if needed, not a problem.
Hopefully when we make those adjustments it helps clarify where things should be.

bikdingleWed, Apr 23, 2025
Karma: 58,931
I think this topic has run its course so before it has a chance to go off the rails I'll mark it closed....which I can apparently now do. smile 
Beautiful Misfits
Karma: 15,435
Wed, Apr 23, 2025
Wanna bet, that you can mark it closed again and again and again *grin*
It's not working, I've tried it several times, believe me.
bikdingle
Karma: 58,931
Wed, Apr 23, 2025
I've done what I can and can do no more than that
It's in other people's hands from here on out smile
Beautiful Misfits
Karma: 15,435
Wed, Apr 23, 2025
emote

or write to an admin and ask for closing smile
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