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GLBBrought products but nothing in my downloads. (CLOSED)
371Thread Activity
firecardMon, Aug 11, 2025
Foxy 3DMon, Aug 11, 2025
DoroThee237Mon, Aug 11, 2025
Luxe MuseSun, Aug 10, 2025
firecardSun, Aug 10, 2025
firecardSun, Aug 10, 2025
New to RenderHub. I purchased three DAZ items and paid for them using PayPal. The payment has gone through on PayPal, and I looked at my bank app and the money has been paid for.
When I look at my downloads, there are no items to download.
I have send message to renderdub support but no replay yet
When I look at my downloads, there are no items to download.
I have send message to renderdub support but no replay yet
! REPORT
It is Sunday in the US firecard, I'm sure they will get back to you ASP come Monday. For what is worth, I trust RH more than I do DAZ when it comes to support 
(This is a personal opinion and I'm not trashing anyone, just based on my own experience).
(This is a personal opinion and I'm not trashing anyone, just based on my own experience). ! REPORT
Luxe Muse
Karma: 9,346
Sun, Aug 10, 2025And if you like the items I bought myself hi, hi, hi, they are all from great artists, I recommend them all! 
firecard
Karma: 129
Sun, Aug 10, 2025It's all good, not in any rush, but on my downloads page, there is nothing at all. My payment has gone through
Luxe Muse
Karma: 9,346
Sun, Aug 10, 2025Yeah it should show, and at this point I can only speculate, that being new, might need some manual thing to happen, but I really don't know. I do know they will fix it for you, that you can be sure about.
DoroThee237
Karma: 19,759
Mon, Aug 11, 2025I think there was a problem with the first paid purchase since only the free product is in the my downloads folder. The problem will be resolved by support and the resolution date varies depending on the number of messages received, it may be as early as Tuesday.
