Upload error
90
When I try to upload a new product zip file I recieve an error:
"could not save package file make sure the file is a valid zip archive"
is it me? or are you vendors having the same problem
"could not save package file make sure the file is a valid zip archive"
is it me? or are you vendors having the same problem
! REPORT
@USB -
Would your package filename happen to have an ampersand (&) or other special characters?
If so, please try renaming the file to remove special characters and see if that fixes the problem.
Please report back, and we'll continue assisting if necessary.
Would your package filename happen to have an ampersand (&) or other special characters?
If so, please try renaming the file to remove special characters and see if that fixes the problem.
Please report back, and we'll continue assisting if necessary.
REPLY
! REPORT
Yes, this special character made the error (&) I altered the filename and it is uploading now.
Thanks for that tip
Thanks for that tip
REPLY
! REPORT
RenderHub Admin 1
Admin: 15,161
Tue, Dec 02, 2025Great! There's actually an open bug report for that, so I hope to see that fixed soon.
I apologize for the inconvenience, but I'm glad it's working for you now. Thanks for confirming.
I apologize for the inconvenience, but I'm glad it's working for you now. Thanks for confirming.