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Change email address

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TejaTue, Dec 16, 2025
Karma: 233
I'm looking for a way to change my email address.

I can no longer use the email address I used to register.

Unfortunately, I haven't received a response from support yet.

I urgently need help.
guy91600Tue, Dec 16, 2025
Karma: 21,561
To my knowledge, the login name and email address are two things that cannot be changed.
In my opinion, this is to prevent someone else from taking over the account.
If the email change is refused by support, or is technically impossible, since you don't have any products to sell, one solution is to create a new account.
RenderHub Admin 1
Admin: 16,862
Tue, Dec 16, 2025
@Teja -

No, please don't start a new account. Duplicate accounts are discouraged and not necessary for something like this.

As mentioned below, just continue your conversation with Support.
RenderHub Admin 1Tue, Dec 16, 2025
Admin: 16,862
Yes, you can change your email address with a Support request. I see you have already done that. 

Support is working on it, and they have replied to you. You can click here to continue your conversation with Support. 
TejaTue, Dec 16, 2025
Karma: 233
Thanks all .... and thanks @RenderHub Admin 1
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