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HOME|FORUMS|SITE HELP AND FEEDBACK

Sorting options not working (CLOSED)


Tue, Jul 28, 2020
Shuriken
artist
THIS JOB HAS BEEN COMPLETED SUCCESSFULLY AND IS NOW CLOSED
Sorting options not working

Really love the site and think it is usually easy to navigate, but lately, the search function is buggy in regards to sorting the models: no matter what I try to sort them as, they always stay in the same way as the "relevant" option.  None of the other options work, so I can't check the cheapest in order, or the most expensive in order, or the newest in order - it keeps staying as "relevant" sorting.


I am using a Mac and using Firefox - updated to latest version.  I haven't tried other browsers yet.  I tried clearing cache.


It used to work and I don't know what could have changed.  Are anyone else having this issue or is it just me?


Thanks for a great site.



Tue, Jul 28, 2020
Foxy 3D
Administrator

Hey, thanks for pointing that out! I will make sure the website owner knows about this right away. 

And thanks for the compliments. We're happy to have you as a member of the community.  :-)  





Tue, Jul 28, 2020
RenderHub
Administrator

Thanks Shuriken, I really appreciate you letting us know


If you could try a few things for me.


Try sorting while logged in, then try while logged out to see if being logged in effects it.


Also, when you select the sort option you want from the drop down, does the page reload or does it just sit there?





Wed, Jul 29, 2020
Shuriken
artist

I'll try it when signed out tomorrow.


It just reloads the *Best Match* page.  Sorry I called it the *Relevant* page - just used to it being called that on other sites.


Also, the sorting box where you can choose how many models you want to see on a page isn't working either.  Maybe the issues are connected, since they are both drop-down boxes.



Fri, Jul 31, 2020
Shuriken
artist

Tried when logged out.  No difference.  All sorting options just reloads the "Best Match" page.


However, now the amount option works.  I was able to increase and decrease the number shown on a page.



Sun, Aug 09, 2020
Shuriken
artist

Another update.  The sorting options work fine when I choose a category from the 3D Models collection tab.  It is only during searches that I get the issue where it just reloads the "Best Match" page.  Unsure whether the search function causes the issue?



Wed, Aug 12, 2020
RenderHub
Administrator

Thank you so much for helping us out with this.


I believe we have it fixed now.


Please give it a go and let us know




Mon, Aug 17, 2020
Shuriken
artist

First test was a success.  It changed setting as it should and used to.  I'll keep you posted if I stumble on any issues, but so far it seems fixed.  Thanks for your patience and hard work.



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