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HOME/FORUMS/SITE HELP AND FEEDBACK

ITEM DISABLED / IMPROPER DESCRIPTION (CLOSED)

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NemmeseaSat, Feb 10, 2024
Karma: 22,205
Hi! Hi! -))!!

I wanted to comment on my problem, since I am finding it quite annoying. 
Every night, 2 of my products are disabled, with the message "Improper Description"

Links: 
https://www.renderhub.com/nemmesea/dnm-hcate-morph-and-lie-warriortattoo-style1-g9
https://www.renderhub.com/nemmesea/dnm-warriortattoo-g9-style1

I made the correction 3 times, but the same message still appears.

Could someone help me find the key?

I don't see where the error is in the description. T.T))!!

Thanks in advance. 
I am looking forward to your response.

Nem

Foxy 3DSat, Feb 10, 2024
Admin: 59,673
Hey there. I just checked the reviewer's notes. The problem is this being in your product descriptions:  

"For any problem, related to the product, please do not hesitate to contact me. Sending an IM to my Flickr, DeviantArt with the detail of the problem. I ll be happy to fix it for you"

You can't expect a customer to track you down at other places for assistance with a product they purchased here. 
Customers will want to contact you using the RenderHub message center. 

I see that all of your products have that in the description - so please fix the other ones, too. 

FYI - For issues like this, it's best if you send a message to Support. That way, any admin can quickly help you. 
I'm pretty much the only "public" admin that reads the forums.
Nemmesea
Karma: 22,205
Sat, Feb 10, 2024
Aww!! :DD
Thank you a million for your prompt respons!!

Ok, this I will do, if a problem arises with my store again.
At the end I modified the message, leaving it this way: "*For any problem, related to the product, please do not hesitate to contact me. I ll be happy to fix it for you.*

I hope that this will be solved. It was modified in all my products emote

Thanks a lot again!!
Nem

Foxy 3D
Admin: 59,673
Sat, Feb 10, 2024
They look good now. Thanks!

FYI - I also saw that you had your tattoo products in the wrong category.
You had them in Characters / Tattoos. Since those products are not characters, that's the wrong place.
I fixed those for you, and they are now in Body Art / Tattoos.
Nemmesea
Karma: 22,205
Sat, Feb 10, 2024
Ups!! ok, ok!

I'll place them that way from now on. :DD

Million Thanks!!!
Nem
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