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GLBCan't upload (CLOSED)
109
Are you trying to upload a product package, promo images, a video, a gallery post, a contest entry...?
Please give us some more details about the problem so we can assist you better.
Please give us some more details about the problem so we can assist you better.
! REPORT
3dmeshes
Karma: 1,393
Mon, Mar 11, 2024Hello and good day from Berlin. So, I try to upload the package and it then freezes, sometimes at 3% or sometimes at 47%, so it varies. what could be the reason? I only have Android available. the file is only 523 MB. Enrico
For clarifcation...
1. Are you saying that you're trying to upload a 523 MB product package - using a mobile device?
If so - Are you attempting this using cellular data, or is your device connected via wi-fi?
In either case, can you tell us what your upload speeds are?
https://www.speedtest.net
-----
2. When you say "...It only works here, it doesn't work on all other 3D sites..."
Do you mean that you're only *having trouble* here - and not on other sites?
-----
3. In any case, if you're having trouble uploading a product package, you can always use the alternative upload methods.
Have you tried that?
1. Are you saying that you're trying to upload a 523 MB product package - using a mobile device?
If so - Are you attempting this using cellular data, or is your device connected via wi-fi?
In either case, can you tell us what your upload speeds are?
https://www.speedtest.net
-----
2. When you say "...It only works here, it doesn't work on all other 3D sites..."
Do you mean that you're only *having trouble* here - and not on other sites?
-----
3. In any case, if you're having trouble uploading a product package, you can always use the alternative upload methods.
Have you tried that?
! REPORT
3dmeshes
Karma: 1,393
Mon, Mar 11, 2024Hello Foxy, thank you very much for the tips, I have to try everything in peace, until then. Enrico
Foxy 3D
Admin: 58,121
Mon, Mar 11, 2024If you want, you can write in whatever language you prefer - and I can do the translating.
I have to do it all the time, and it's no problem at all.
In addition, I see that someone from Support has responded to your message there.
I can continue the conversation with you there, if you would like. Whatever is best for you.
I have to do it all the time, and it's no problem at all.
In addition, I see that someone from Support has responded to your message there.
I can continue the conversation with you there, if you would like. Whatever is best for you.
