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HOME/FORUMS/SITE HELP AND FEEDBACK

Erreur X1W4A (CLOSED)

eye191
V8InfiniteThu, May 02, 2024
Karma: 17,361

Hello people, I can no longer connect to the site without using VPN, error code: X1W4A

Did it happen to someone yet ? it happened suddenly like that.
V8InfiniteThu, May 02, 2024
Karma: 17,361
Forum Image
LchBchThu, May 02, 2024
Karma: 7,111
I have the same issue on and off. It seems to be the firewall blocking things. Support fixed it for the most part, but it still happens on occasion for an hour or so at a time. Best bet would be to send them a quick email for it.
V8Infinite
Karma: 17,361
Thu, May 02, 2024
Okay, thank you very much, I contacted my internet provider, I have 2 technicians working to resolve the problem lol
V8Infinite
Karma: 17,361
Thu, May 02, 2024
I have the problem on my phone too, stranger.
LchBch
Karma: 7,111
Thu, May 02, 2024
Oh, I meant the site's firewall! It seems to be catching the IP and blocking it, so yeah. I have the issue no matter if I try to load the site from mobile (even on 5g or wifi, doesn't seem to matter) or desktop. Site support got on it pretty quick for the weekend when I sent an email about it a few weeks ago, so hopefully they can get it sorted for you fairly fast, too.
V8Infinite
Karma: 17,361
Thu, May 02, 2024
As much for me. I connect from Hong Kong with the VPN and the same thing is blocked right now. Now I'm in Germany with the VPN and it works. Basically I am in France. A real Kangaroo lol
V8Infinite
Karma: 17,361
Thu, May 02, 2024
I'm going to wait a bit, I trust the site, they will sort it out quickly.
V8InfiniteThu, May 02, 2024
Karma: 17,361
Thanks to the technical team, I'm closing this forum.
Foxy 3D
Admin: 59,673
Fri, May 03, 2024
Hey there. I was told earlier that this issue was resolved.
I just wanted to make sure everything was working fine for you now.
V8Infinite
Karma: 17,361
Fri, May 03, 2024
Hello, I let the night go by and this morning I manage to connect normally, thank you again.
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