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GLBItems no longer in my downloads (CLOSED)
299
Hi, This is the first time I have posted here, so I hope this is the correct forum. I have noticed items have disappeared from my downloads. At other site, where I buy content, I notice if a vendor ceases to sell on that site, the product is no longer available to view in the store, but it is still available to people who have previously purchased the product in their downloads. For example, if I have a storage devise crash and loose content, I would no longer be able to re-download a product I am entitle to use.
! REPORT
In most cases, products will remain in your downloads - even if a vendor has chosen to close their store.
However, there are some situations where a product may need to be removed from the website entirely.
If you send a message to Support, someone can look into this for you.
https://www.renderhub.com/info/contact-support
However, there are some situations where a product may need to be removed from the website entirely.
If you send a message to Support, someone can look into this for you.
https://www.renderhub.com/info/contact-support
! REPORT
Druc
Karma: 241
Fri, May 10, 2024Thanks Foxy 3D. I had noticed with some other items, they displayed in my downloads with links to download, but if I clicked on the product image it went to the page can't be displayed so I figured they were no longer for sale on the site for whatever reason.