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HOME/FORUMS/SITE HELP AND FEEDBACK

Store draft item cannot be Submitted (CLOSED)

eye176
Red_xamuraiWed, Dec 04, 2024
Karma: 2,855
When I try to submit my model - it keeps saving it as a draft please help Forum Image

guy91600Thu, Dec 05, 2024
Karma: 21,567
Je n'ai jamais eu ce problème
Pour l'éditer je click sur l'icone à coté de Draft
Forum Image
and then I tick the box I have read ...
then on submit Product as usualForum Image

Red_xamurai
Karma: 2,855
Thu, Dec 05, 2024
Yes bro I’m doing the same thing.

Ticking “I agreeand the Submit Product

I tired the same on different devices like more than 10 times

But I guess I will just submit a new product as it is clearly broken
guy91600
Karma: 21,567
Thu, Dec 05, 2024
It's strange because just after I'd made the screenshots of my test page, I submitted a ‘real product’ by saving it as a draft, but without closing the browser, I wanted to choose from the existing images.
And I was able to validate without any problem.
That's right, sometimes the easiest and quickest way is to redo everything and destroy what already exists!
Red_xamurai
Karma: 2,855
Thu, Dec 05, 2024
I’m happy you had success my man.

But as I said - it’s not about destroying it’s about finding a solution

CosmicEnvisionsThu, Dec 05, 2024
Karma: 5,142
Found this thread Red
https://www.renderhub.com/forum/6389/the-product-is-saved-as-a-draft
Might be a tech issue? an admin will come by at some point and check it.

Or contact support at
https://www.renderhub.com/info/contact-support

Red_xamurai
Karma: 2,855
Thu, Dec 05, 2024
Thanks bro. I am always lazy to speak to support - I see the other way around I will just create a new submission and delete my old draft
RenderHub Admin 1
Admin: 16,862
Thu, Dec 05, 2024
@CosmicEnvisions -

Thanks for trying to help. That was a bundle bug that was fixed quite some time ago.
But your "contact support" suggestion is perfect! emote

@Red_xamurai -

Please don't hesitate to contact Support. That's what it's for - to help.
Multiple support staff members monitor the Support channel and can help you very quickly.
Red_xamurai
Karma: 2,855
Thu, Dec 05, 2024
Hey there.

Thanks for the suggestion, so what i will do is to contact support first thing tomorrow. Because fixing this would be a good both for creators and Render Hub too.

Regards,
Red
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