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GLBG8F Helper Morph Problem was solved months ago
55
I'm not sure really where to put this, so I'm just going to post it here for now and maybe an admin will help out.
We've recently gotten some comments in our PMs that the G8F Helper Morphs cause the iris to get very large. That was an issue in the first iteration of the product, but it was fixed and re-uploaded on August 24th of last year. If you bought that morph set here, you should have received a notice. I just re-uploaded that confirmed working version again today, so you will receive another notice.
Not everyone who has commented is on our customer list for RH. Which means you got it somewhere else. If you got it at our website store, then just click the "Get Support" link over there:
https://causam3d.com/livesupportchat/index.html
If you didn't get it either here or at our website, you have a Pirate copy. A SWAT team will visit you momentarily... just kidding. We don't work that way, too many permits and it tends to get messy.
No matter where you got it, you can access tech support for our products most efficiently at the link above.
We've recently gotten some comments in our PMs that the G8F Helper Morphs cause the iris to get very large. That was an issue in the first iteration of the product, but it was fixed and re-uploaded on August 24th of last year. If you bought that morph set here, you should have received a notice. I just re-uploaded that confirmed working version again today, so you will receive another notice.
Not everyone who has commented is on our customer list for RH. Which means you got it somewhere else. If you got it at our website store, then just click the "Get Support" link over there:
https://causam3d.com/livesupportchat/index.html
If you didn't get it either here or at our website, you have a Pirate copy. A SWAT team will visit you momentarily... just kidding. We don't work that way, too many permits and it tends to get messy.
No matter where you got it, you can access tech support for our products most efficiently at the link above.
! REPORT
It does turn out that people were not using the correct or updated version. Now, here's the conundrum and I don't like where it points; even though not all names were on the list of customers who have purchased from us at RH, as reported in the dropdown menu on the store dashboard, they were notified of the update and were able to download the product update. This means that they are RH customers but not C3D customers....? Did we get credit for the original sale(s)?
I leave you with that question from C3D to answer, Renderhub.
I leave you with that question from C3D to answer, Renderhub.
REPLY
! REPORT
