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Process for getting a refund (CLOSED)

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KanshininFri, Feb 21, 2025
Karma: 480
Hi there,

I bought a product here and am running into issues with it and can't use it.  I have reached out to the seller for their help. But in the event I don't hear back from them, is there a process to get a refund?
Pushee-RiFri, Feb 21, 2025
Karma: 52,934
If the provider does not respond (but you should give them some time - for example 3 days), you can also contact the Renderhub support. Click on the arrow next to your account settings and select " Support " at the bottom of the list.
KanshininFri, Feb 21, 2025
Karma: 480
Fortunately, the vendor did respond, so happy there smile
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