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HOME/FORUMS/GENERAL DISCUSSION

You Have Unread RenderHub Messages (CLOSED)

eye230
GMArtworksMon, Jul 28, 2025
Karma: 20,653
For the second time, I've received an email in my inbox with the message "You Have Unread RenderHub Messages" / "You have unread messages in your RenderHub Message Center," even though I don't see any message when I check my RenderHub Conversations. What's going on?
Luxe MuseTue, Jul 29, 2025
Karma: 9,329
Just guessing, but could it be a blocked user? Perhaps someone you blocked, or someone who blocked you by mistake after sending you a message. Maybe that scammer that is sending messages to people as well (there is a thread about it), and Renderhub cleaned up his account before you could read his scam?
GMArtworks
Karma: 20,653
Tue, Jul 29, 2025
I haven't blocked anyone yet, as far as I know. I also read the "New scam message" thread posted by 3DLoki on the forum about the scam. The scammer was also deleted at the same time. That could explain why I received the email and couldn't read it. Oh well, I guess I'll leave it at that.
3DLokiTue, Jul 29, 2025
Karma: 4,301
OR it was the scam message that went out hours back today,  I suspect if admins deleted the account the scam messages might have also gotten "eaten up" so to speak?

I just checked and yuppers I'm guessing that's it,  the message I had earlier is now gone,  the good news is you missed nothing lol,  just some dubmass trying to get our Renderhub login info by claiming to be RenderHub with one of the stupidest URL's I've seen in the past month or so lol.
GMArtworks
Karma: 20,653
Tue, Jul 29, 2025
Yep.. That could be the explanation. Fortunately, Renderhub has taken measures. wink
All good wink
RenderHub Admin 1
Admin: 16,856
Tue, Jul 29, 2025
@3DLoki - Yes, you are correct. Most of these were caught by our system and were never delivered - but some did get through.
All messages sent by that account and related scam accounts have now been deleted, and the accounts have been banned.

@GMArtworks - What happened was you received a notification from our system of the new message, which was subsequently identified as a scam message and was removed from your message center. I apologize for the confusion.
3DLoki
Karma: 4,301
Tue, Jul 29, 2025
Right on, that's what I figured smile
ArtbyMel
Karma: 20,572
Tue, Jul 29, 2025
Yep, same thing happened to me. I received 2 of them that were blank. I would have reported the dumbass anyway.
Beautiful Misfits
Karma: 15,435
Tue, Jul 29, 2025
Same for me, 2 messages and I like it a lot, that those were caught so fast smile
SkifXTue, Jul 29, 2025
Karma: 2,959
This was an attempt at fraud. There was a message at night that was later deleted. And after 12 hours again, the message had something like this text: "For further identity verification, follow the link, your account is currently limited", then this message was also deleted. The account description says that it is the administration. Don't fall for this scam.
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