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GLBContact Support
I am having trouble verifying my RenderHub account. I did not receive my account verification email.How do I change my account password? My payment keeps failing. What can I do?I have a problem with a product I purchased.I have a question about the product license and usage rights. I would like to report a copyright violation. How do I sell my 3D products at RenderHub?How can I increase sales of products in my RenderHub store?How do I get featured on a RenderHub email or social media post?Can I create discount coupons or put my products on sale?Can I see how much traffic my store items are getting?How much do I get paid for selling my products at RenderHub?When do vendors get paid?What payment methods are available?I would like to suggest a website feature or provide feedback.How do I get my artwork featured on the RenderHub homepage?What is RenderHub Karma?What is RenderHub's policy on mature content and sexual themes?Where can I find the RenderHub Terms of Use? Is it possible to bulk upload items into my store?
Have a Question? Check Out Our FAQ.
Account Related
Follow the link in the email you received, then enter the code in the "Verification Code" field.
If you're still having trouble, please Contact Support.
In your message to Support, please include the email address you signed up with so we can manually verify your account.
If you're still having trouble, please Contact Support.
In your message to Support, please include the email address you signed up with so we can manually verify your account.
The verification email might be in your junk folder. Please check for it there.
You can avoid this by adding RenderHub.com to your email whitelist.
You can avoid this by adding RenderHub.com to your email whitelist.
You can change your password on your Account Settings page, in the Member Information section.
Site Purchases
Please check with your bank to see if they declined the payment.
If so, please let them know to authorize charges from RenderHub and try your order again.
If you're still having trouble making a purchase, please Contact Support.
If so, please let them know to authorize charges from RenderHub and try your order again.
If you're still having trouble making a purchase, please Contact Support.
Start by contacting the vendor that created the product. They are in the best position to assist you.
There are contact links on each product page, and on the vendor's store page.
If the vendor does not respond or is unable to resolve the issue, Contact Support and we will help.
There are contact links on each product page, and on the vendor's store page.
If the vendor does not respond or is unable to resolve the issue, Contact Support and we will help.
Licensing
Please see the 3D Content Licensing page for full details.
RenderHub is a Digital Millennium Copyright Act of 1998 (DMCA) compliant operation.
Please see the DMCA Copyright Infringement Notice for full details and to submit a Notice of Claimed Infringement.
Please see the DMCA Copyright Infringement Notice for full details and to submit a Notice of Claimed Infringement.
Selling Tips For Vendors
Set up your RenderHub store and start selling in just a few simple steps: How To Sell 3D Models on RenderHub
Also, check out How To Sell Like a Pro and Make More Money
Also, check out How To Sell Like a Pro and Make More Money
To increase your chances of being featured, create high quality, properly cropped main thumbnails, as well as great promo images.
You should also set a price that is appropriate for the market. Products with a price that is too low will not be included in marketing promotions.
Learn more about How To Sell Like a Pro and Make More Money.
You should also set a price that is appropriate for the market. Products with a price that is too low will not be included in marketing promotions.
Learn more about How To Sell Like a Pro and Make More Money.
Yes. You can do both.
Learn How Artists Can Generate RenderHub Coupons.
You can also put products on sale in the Sale Manager.
Learn How Artists Can Generate RenderHub Coupons.
You can also put products on sale in the Sale Manager.
Yes. You can add a Google Analytics tracking code in your Store Settings.
Vendor Payments
RenderHub vendors earn up to 70% in royalties, with no exclusivity requirements.
Check out our Royalty Payments page.
Check out our Royalty Payments page.
Payments go out monthly after the 15th and cover all your sales up to the last day of the previous month.
There is a $20 minimum on all payments, and any unpaid funds will carry over to the next pay cycle.
There is a $20 minimum on all payments, and any unpaid funds will carry over to the next pay cycle.
You can choose from several different payment methods. Please see the Selling Details page for more information.
Other Topics
Great! We love to hear from our community members, and often include member suggestions in our website updates.
Please start a thread in our forum here: Site Help and Feedback
Perhaps other members will join the conversation and we can build a better community together.
Please start a thread in our forum here: Site Help and Feedback
Perhaps other members will join the conversation and we can build a better community together.
We select artwork from wallpapers submitted by our users. More information can be found here.
Earn badges and boost your Karma by engaging with the community.
Upload to the gallery, comment on images, post in the forum, write reviews, and more.
Interact with other users and watch your Karma grow!
Upload to the gallery, comment on images, post in the forum, write reviews, and more.
Interact with other users and watch your Karma grow!
We strive to be accepting of a wide range of themes and inclusive to all.
For more information, see our Mature Content Policy and Guidelines
For more information, see our Mature Content Policy and Guidelines
There is a link to the Terms of Use in the footer at the bottom of every page.
You can use our Bulk Upoad Service for this.
Still Need Some Help?
Our Phone Number and Address.
Office Hours
10am to 6pm weekdays (Open)
10am to 6pm weekdays (Open)
Phone
(929) 487-0511
(929) 487-0511
Address
RenderHub
2807 Jackson Avenue, 5th Floor
Long Island City, NY 11101-3459
RenderHub
2807 Jackson Avenue, 5th Floor
Long Island City, NY 11101-3459
